Missions
Support the top management
Define a clear target
Design the change management plan
Align the board of management
Involve all management layers
Give the project a meaning and find the right communication messages
Discern and remove unsaid things to “clean up” the working environment
Build a transformation appropriated by all
Lead an impact analysis and know end users expectations
Capture motivations levers and identify change “facilitators”
Risk management : identify bottlenecks and obstacles (passive or active resistance, conflicts or complex relationships…). Make people take ownership of the project. Involve medium management and embark social partners
Design the organization and target processes, liaising with Human Resources
Communicate and adapt communication according to the audience (films, roadshows, webconferences…)
Measure adherence all along the project with surveys. Report results and action plans to the participants
Build the training plan, secure the level of proficiency before the go live
Implement metrics to monitor, alert and propose solutions
Coach
In Change management to help you become autonomous